Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using Denoisely ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Description of Service
Denoisely provides an online audio and video noise removal service. Users can upload audio or video files, process them using AI-powered noise removal, and download the cleaned files.
3. User Responsibilities
You agree that:
- You have the right to upload and process the files you submit.
- You will not upload content that is illegal, harmful, or infringes on others' rights.
- You are responsible for maintaining the confidentiality of your account.
- You will not attempt to abuse, overload, or circumvent the Service.
4. Pricing and Payments
Free features are provided without charge. Paid features are billed as described on the pricing page. All payments are processed through Stripe. Prices may change with notice.
5. Refund Policy
We offer a 30-day money-back guarantee on all subscription plans. Single export purchases are non-refundable once the file has been downloaded.
6. File Handling and Privacy
Uploaded files are processed securely and automatically deleted according to your plan: 24 hours (free), 7 days (pay-per-use), or 30 days (subscribers). See our Privacy Policy for details.
7. Limitation of Liability
The Service is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
8. Changes to Terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.
9. Contact
For questions about these terms, contact us at support@denoisely.com.